RSM427H1 Lecture Notes - Lecture 7: Financial Statement, Arkansas Highway 9
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Test of controls: a new customer must be set up in dragnet by the. Sales team prior to any services being activated. Anybody can order services without an account. Multiple accounts set up for one customer. Try to activate account can receive services. Avoid multiple accounts of the same customer one account in. System would prevents customers who are not setup to receive the service service for customer who is not in system. Verify that date of customer set up is before the date of services being activated. Match sales with account: the customer delivery team captures new service orders. This activity is segregated from the customer setup. Someone is able to setup the customer. A service order has been entered without being paid for (since one person can do both) Use the id of customers receive services access to customer setup cannot also provide services someone from the customer delivery team to set up the.
