RSM100Y1 Lecture 19: ALL RSM 100 Lecture Notebook Final Exam

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The ideal employee: initiative, motivation, creativity, etc. What is most important: attracting a quality workforce, developing a quality workforce, maintaining a quality workforce. Dubai: employers did anything it took to keep staff happy, (hotels, like. Faced a lot of challenges like their staff being poached by other hotels. Various recruitment methods: external, internal, traditional, realistic job previews. Steps in hiring selection process: formal app, interview, testing, reference check, physical exam, analysis and decision. How to develop a quality workforce: performance management system, assessment, targets set, performance requirements, etc. Appraisal methods: peer appraisal, upward appraisal, 360 degree feedback. The new dad": study: men wrestling with balancing work and life, effects of stressed/ overworked employees on organizations, lack of focus, low morale, poor performance, irresponsibility, switching to a rival company. Compensation and benefits: base compensation, fringe benefits, flexible benefits, family-friendly benefits, employee assistance programs. Apple mini case study: foxcon long work hours, strain on employees in china.

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