Types of Information Systems
10. Transaction Processing Systems (TPS): applications of information processing
for basic day-to-day business transactions, usually involves the same steps.
oCustomer order taking
oReceiving and confirming reservations
11. System Operations Personnel: people who run a company's equipment
oMake sure programs run in correct sequence
oRun company's computer equipment
12. Computer-aided Design (CAD): computer analysis and graphics programs that
are sued to create new products.
oSimulates the real product
oDisplay products in 3D graphics
13. Computer-Aided Manufacturing: computer systems used to design and control
all the equipment and tools for producing goods
14. Computer Operations Control: any system for managing the day-to-day
production activities for either goods or service production.
15. Management Information Systems (MIS): systems that support an
organization's managers by providing reports, schedules, plans, and budgets.
oMiddle managers are the largest MIS user
16. Decision Support System (DSS): an interactive system that locates and presents
information needed to support the decision-making process.
17. Executive Support System (ESS): a quick-reference, easy-access application of
information systems specially designed for upper-level managers.
oContains industry reports, global economic forecasts, and reports on
18. Artificial Intelligence (AI): the development of computer systems to imitate
human thought and behavior.
oComputer systems can learn repetitive tasks or remember the causes of past
oExpert System: a form of artificial intelligence in which a program draws on
the rules an expert in a given field has laid out to arrive at a solution for a
19. the various devices for creating, storing, exchanging, and using information in
diverse models, including visual images, voice, multimedia, and business data.
oEx. Blackberry Phone
Information Technology and Organizational Processes
20.With internet, companies that are scattered throughout the globe can easily
coordinate orders of goods together.
21. There is a faster transfer of information, thus saving time.
22.Increased collaboration allowed companies to suite the needs of their employees and
23.IT simplified international collaboration.