RSM100Y1 Lecture Notes - Lecture 20: Operations Management, Customer Service, Production Control
Document Summary
A good supply chain meets the consumer"s needs. Demand driven supply chain understanding demand of consumers and building the entire supply chain based on that. Alignment of supply chain strategy with corporate goals and business strategy. Segmented operating models to compete effectively in local markets. Synergy and integration with customers and suppliers as well as within companies function. High value collaborative supply networks with supply chain partners. Inputs (resources, raw materials) (add value) (goods, services) Process layout groups machinery and equipment according the their functions. A fixed position layout places the product in one sport, and workers, materials, and product layout sets up production equipment along a product flow line equipment come to it. Customer orientated layout arranges facilities to enhance the interactions between customers and its services. Make, buy or lease decision: choosing whether to manufacture part in-house, buy it from an outside supplier, or lease it.
