SOC101Y1 Lecture : 3rd lecture

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13 Dec 2010
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a status is a recognized position in a social interaction. people of higher status get more laughs and people of lower status laugh more. laughter of everyday life sometime reveals status hierarchy. jokes of stereotypes elevate one"s feeling of superiority. many jokes enable us to reenact social hierarchy. we can and often to control our emotions. how we get emotional: external stimulus physiological response and initial emotion cultural scriptmodified emotional response. emotion management involves people obeying feeling rules and responding appropriately to the situations in which they find themselves. emotional labor is emotion management that one does as part of one"s job and for which one is paid. People like teachers or flight attendants have to spend a great part of their days as experts at emotional labor as they must put up with misbehaviors.

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