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Lecture

SOC367 – Week 8.docx

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Department
Sociology
Course
SOC367H1
Professor
M.Cheng
Semester
Fall

Description
SOC367 – Week 8 10/30/2013 Services labor 1. Gender, race, and class in gendered service work ­ Kang’s “The Managed Hand” – Nail salon workers in the U.S. ­ Hoang’s “She’s not a low class dirty girl” – sex workers in Vietnam  2. Housekeeping  Arlie Hochschild ­ Emotional labor: talks about commercialization of feelings and the efforts involving in managing  emotions; one’s feelings are consistent with the organizational or occupational display rules. E.g) working in restaurant and even though you are upset or sad, you always have show smile faces to  consumers. Millian Kang’s body labor  ­ Hochschild overlooked the embodied dimension of service work and nowadays involves emotions in  bodily service provision  ­ How emotions labor influence the intersections of race, class, and gender  ­ Body labor: focus on the embodied dimension of service work  ­ Three nail salons, three types of body labor (1) Uptown nails: show a high­service body labor and show respect to clients (2) Downtown nails: workers develop expressive body labor because they work hard to help clients  expressed themselves.  (3) Crosstown Nails: ensure high turnover and give services unpredictable and it is kind of routine and  no attracted emotions  Kimberly Hoang, the study of sex work in Ho Chi Minh City, Vietnam  The Purchase of Intimacy 3 ways to think about the relationship between money and interpersonal/intimate relations  (1) Separate Spheres and Hostile Worlds (2) Nothing but (3) Differentiated ties and connected lives – people in everyday life use economic activities to negotiate  personal relationships and tips to restaurant but we do not give mothers tips when she gives
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