Business Administration 2257 Lecture Notes - Lecture 1: Session 9, Little Foot, Uber Eats

• School: Western University
• Department: Business Administration
• Course: Business Administration 2257
• Professor: Eleni Petrou

Document Summary

Session 9 segment reporting: hospitality services case. Role = kevin mccabe, associate director of hospitality services. Decision = e(cid:454)a(cid:373)i(cid:374)e ea(cid:272)h fra(cid:374)(cid:272)hise"s profita(cid:271)ilit(cid:455) (cid:894)nu(cid:272)leus/meds(cid:272)i buildi(cid:374)g(cid:895) a(cid:374)d deter(cid:373)i(cid:374)e (cid:449)hi(cid:272)h o(cid:374)e to close. (industry analysis: food service industry generated . 1 billion in 2014, 3. 9% growth in food services outpaced canadian gdp growth of 2, ontario experienced a 4. 6% growth in 2014, operating margins ranging from 2. 6% to 3. 6% Institutional vs commercial: self-contained geographic locations, less focus on profitability, with success being breakeven, student satisfaction is with highest importance, full service restaurants often earned lower margins due to high labor costs, analyze western university"s on-campus consumers. Experience: small choice limits the amount of students that the center can appeal to, medical science struggled to remain profitable in recent years. Nucleus (243 people with 5 restaurants): food and beverage accounts for 34. 8%, followed by salaries and benefits by 32. 3%