Role - a set of behaviors required by a person occupying a certain position in the group
Formal roles - determined by the nature and structure of the organization
Informal roles - evolve from interactions among group members.
A team’s effectiveness can be improved by facilitating role clarity and role acceptance.
Norm: a standard or belief about what is appropriate behavior for group members
Norms can have a powerful effect on behavior, thus it is important for the leader (with
input) to establish positive group norms – i.e. Initiation rights
Norm for productivity (eg. - punctuality, attendance, preparedness)
Decline in individual productivity- lack of coordination and loss of motivation
(Known as social loafing)
Social loafing in individual effort (motivation) when people work collectively vs. alone
As the group size increases, the number of individuals working to potential decreases
Rope pulling task- page 173
Social loafing is gre