Kinesiology 1088A/B Lecture Notes - Nonverbal Communication, Interpersonal Communication, Body Language

• School: Western University
• Department: Kinesiology
• Course: Kinesiology 1088A/B
• Professor: Prof

Document Summary

Non-verbal: important part of interpersonal communication and comprises 50% of all communication. Interpersonal sometimes the message may not be received by the person(s) intended or van get distorted and therefore not transmitted, therefore it is important to know how to effectively send a message. Tailor message to the experience of the receiver. 236 in text for a listening skills test. Body language posture, gestures, body position (space) Voice characteristics (pitch, tempo, volume, rhythm, articulation) Important that you listen and not just hear. Plan or prepare to listen and attend: supportive listening behaviour, supportive with the sender; value the message, attending (nod, direct eye contact, confirming; understand the message, don"t interrupt! Can be non-verbal: stand close and face the sender, direct eye contact, facial gestures, open posture. Can be verbal: actively communicate understanding and acknowledgment, aware listening, be flexible to listening according to the situation (use different strategies, be alert for barriers (i. e. , noise) or breakdowns (i. e. , misinterpretations)