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Department
Kinesiology
Course
Kinesiology 1088A/B
Professor
Bob La Rose
Semester
Fall

Description
Special Communicative situationsConfrontationFace to face discussion between people in conflictWhen used properly it can clear the AirExamine behaviour and its consequencesIf useddont use when angry count to ten Provide specific information or instruction dont attack character or personality identify exact feelings think about consequences Empathizeput self in others place understandclarify facts ask direct questions dont judge be tentativeproceed graduallyCriticismsandwich approach when using this techniquePositive statementConstructive futureoriented feedback andor instructionComplimentespecially on effortRecall discussion on social reinforcementNEW TOPICUNITLEADERSHIPDefinition A behavioural process of influencing individuals and groups toward set goals Barrow
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