Kinesiology 1088A/B Lecture Notes - Lecture 8: Interpersonal Communication

10 views3 pages
Communication
Purpose of Communication
Persuade
Evaluate
Inform/instruct
Motivate/Psych up
Problem solve/deal with conflict
Types of Communication
Interpersonal: occurs between two or more people
Intrapersonal: “self-talk” or thought
Non-verbal: important part of interpersonal communication and comprises 50% of
talk communication
Interpersonal: sometimes the message may not be received by the person
intended or can get distorted and therefore not transmitted. Therefore, it is
important to know how to effectively send a message.
Guidelines For Sending Effective Messages
1. Be direct
2. Own your message (I, my)
3. Be complete and specific
4. Avoid double messages
5. State your feelings clearly
6. Separate fact from opinion
7. Focus on one thing at a time
8. Deliver message immediately
Decisions to send
message about something
Encoding of the message
by sender
Channel through which
the message is
transmitted to the sender
Decoding of the message
by the receiver
Internal response by the
receiver to the message
Unlock document

This preview shows page 1 of the document.
Unlock all 3 pages and 3 million more documents.

Already have an account? Log in

Document Summary

Channel through which the message is transmitted to the sender. Internal response by the receiver to the message. Non-verbal: important part of interpersonal communication and comprises 50% of talk communication intended or can get distorted and therefore not transmitted. Therefore, it is important to know how to effectively send a message. Interpersonal: sometimes the message may not be received by the person. Non-verbal communication tend to believe more than verbal. Voice characteristics (pitch, tempo, volume, rhythm and articulation) Body language -posture, gestures, body position (space) touching (various forms) facial expressions: active listening. Let me see if i"ve got this right . Important that you listen and not just hear. Plan or prepare to listen and attend: supportive listening behaviours. Actively communicate understanding and acknowledgement: aware listening. Be flexible to listening according to the situation (use different strategies) Be alert for barriers (i,e noise) or breakdowns (i,e misinterpretation) When could breakdowns occur: in the senders message: -ambiguous.

Get access

Grade+
$10 USD/m
Billed $120 USD annually
Homework Help
Class Notes
Textbook Notes
40 Verified Answers
Study Guides
Booster Classes
Class+
$8 USD/m
Billed $96 USD annually
Homework Help
Class Notes
Textbook Notes
30 Verified Answers
Study Guides
Booster Classes