Information Technology, Management and Organization
Exam – 2 of 4 essays (these are the forest), 8 of 10 paragraph answers (clusters of trees that aren’t
forests), 3 bonus questions (one about the Leafs)
ICT and Organizations
A new business paradigm?
o ‘Faster, better, cheaper, and cooler’
o Structurally novel organizing model
How has ICT changed…
o The environment of business
New organizational forms
o Virtual organizations
Ebay.com (not eBay)
Mimic the form of an organization
o Network organizations
Core competence and outsourcing
Focus on core things they’re good at and outsource everything else
‘Constellations of competence’
GM is involved of the design and branding of cars – but what about HR?
Strategies to define what core competence you have and to outsource
the nonessential areas of production.
Management Implications of Information Technology?
Improved employee effectiveness?
o Moderate amounts – over breaks, etc. – improve efficiency, but employees tend to
abuse their access to technology
Information access or overload?
o With the internet now, students have access to a ridiculous number of articles – versus
trying to find them in a library, on paper Enhance collaboration?
ICT and Distraction
‘Your brain on computers’
o Concerns about long-term cognitive impairments from repeated, prolonged distraction
o We are guinea pigs for mental deficiency – awesome
Access to information and communication
o Relation to organizational profitability? Effectiveness?
o Business owner perspective? Manager? Employee?
ICT is not just a tool – it links to broad types of inquiry
o Gaming (men) and mobile phones (women) transforming 21 cognition and social
Case Study – Managing ADMN1000H
How does/can ICT affect ADMN1000H?
How to manage and organize for it?
Make the whole course online? Ban classes?
Should we ban laptops? Jam Wi-Fi?
o Shut off Wi-Fi and grades go up 5-7% for the whole class average
o We have to learn how to deal with these distractions – they’re not going away
Approaching management and managerial decision-making?
o What to consider?
o How to decide?