Management and Organizational Studies 1021A/B Lecture Notes - Lecture 4: Decision Rule, Conscientiousness, Meta-Analysis

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 1021A/B
• Professor: James O' Brien

Document Summary

Selection defined as matching process on [108]; in mos 3384 we talk about getting the best available person for the job as the general objective of the staffing process. Where does the data come from: application forms and resumes, the employment interview. Panel or group interview produce aggregate judgment. Structured (bdi and si) increases in reliability and validity. Unstructured ask interviewee anything; unreliable, lower average validity; not a recommended interview technique: make interview reliable measurement by asking same question consistent process, example questions on interviews: The work here is often very busy, and timeframes can be tight. Tell me about a time when you had too much work to do and not enough time to do it. This favours experienced interviewees because they have more stories and experience with behavioural questions! Students may have trouble in retrieving appropriate examples. Imagine a customer wants to return something without a store receipt, and you suspect that it was purchased elsewhere.