Management and Organizational Studies 1021A/B Lecture Notes - Cash Register, Espn Bottomline, Team Building

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 1021A/B
• Professor: Maria Ferraro

Document Summary

Organizations often compete on competencies (the core set of knowledge and expertise that give them an edge over their competitors) Competencies are also known as ksas (knowledge, skills, and abilities) Intellectual capital = human capital (competencies) + organizational support that enables human capital to flourish. Orientation: formal process of familiarizing new employees with the organization, their jobs, and their work unit and embedding organizational values, beliefs, and accepted behaviour. Training: the acquisition of skills, behaviours, and abilities to perform current work. Development: the acquisition of skills, behaviours, and abilities to perform future work or to solve an organizational problem. Organization, training, and development play a certain role in enabling, nurturing, and strengthening the human capital in the organization. It is critical that organizations approach their orientation, training, and development needs in a systematic way so that there is a clear linkage to the organizations"" strategic direction.