Chapter 11 – Decision Making.docx

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Department
Management and Organizational Studies
Course
Management and Organizational Studies 2181A/B
Professor
Meritt
Semester
Fall

Description
Chapter 11Decision Making 09122011 22500 PM Decision MakingInvolves making a choice between several alternativesIs a processUsually involves some commitment of resources A problem is a perceived gap between and existing state and a desired state Decision making is a process of problem solving A wellstructured problem is a problem where the existing and desired state is clear and how to get from one state to the other is fairly obvious Since decision making takes time and is prone to errors organizations program standardized way of solving a problem the decision making for wellstructured problems Example of programsRulesRoutinesSOPsRule of thumbOther come from
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