OB lecture 1.doc

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Management and Organizational Studies
Course Code
Management and Organizational Studies 2181A/B
Victoria Digby

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Wednesday, September 12, 2012 Chapter 1 – In class - Organizational Behavior: “The field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organizations effectiveness” - Evidence Based Management Claim 1. “Positive employee relations are a source of sustainable competitive advantage.” a. Is there a relationship between a great place to work and the firms performance? Yes - Manager: someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals - Management: The process of coordinating work activities so that they are completed efficiently and effectively with and through other people - 3 Layers of Management: Supervisory, Middle, Top o 2. “Managers engage in four basic types of activities that involve people.. which correlate to managerial ‘success’”  Research found that they: communicate, plan, control, decide, network, engage in HR management by motivating, disciplining, staffing, training and developing employees - Future Challenge for Managers: To meet the expectation of continuously higher productivity levels while identifying room for efficiencies within environments of decreased budgets, rising costs, and global competition. Challenge: getting buyins from others 3. “Managers often find themselves dependent on people over who they wield no power.” a. Their legit power and authority is not enough 4. “Managers think differently. They have intuition. It is not random nor irrational” a. Sense that a problem exists b. Quick response c. Synthesize isolated data d. Double check analysis for accuracy - Trends in OB o Aging workforce = gaps in knowledge? o Increase in diversity o Managing talent o Being social
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