Lecture 05 February 7.docx

3 Pages
48 Views
Unlock Document

Department
Management and Organizational Studies
Course
Management and Organizational Studies 3330A/B
Professor
Dart
Semester
Winter

Description
 Can you improve your ability to analyse and think?  Problem solving as a skill o Origin of concern?  Work intensification  Leads to coping via FAPs  Compression  Ad hoc  If you only have a hammer, every problem is a nail o There is a better way! Lots of experience overcoming our habits o It takes attention, curiosity, organisation, and discipline o What is a problem?  When you don’t know the answer to something you want/need to know the answer to o What is analysis?  Goes back to Aristotle and Greek philosophy  Lysosome: cell organelle that kills the cell its in o Emphasis on linear, specific, quantitative, and objective aspects of situations/problems o Analytical problem solving (APS) is an approach and a complex set of skills o Steps/sequences – why?  To avoid compression and ad hoc  Reacting instead of thinking  Mintzberg (1976) “the structure of unstructured decision processes” (“No structure” is actually “unacknowledged structure”  1 – Identify issues (defining or clarifying the problem  2 – Generate alternatives, solution possibilities  3 – Evaluate and selecting solutions  4 – Implement solutions  The challenge: balance and integrate divergence and convergence process o We start with a narrow view o Problems always get wider and more complex, so we expand our approach o We start narrowing our choices back down again to a final product o Divergent/generative skills to convergent/integrative skills  Analytical problem solving approach o Define problem or issue  Analyse situation  Requires attention, acquisition and examination of rich data, and images to “put the puzzle together”  Develop a problem statement  Is the problem stated objectively?  Does everyone has a common understanding of the problem?  Is the problem specific in scope?  Identify desired state or goal  Describes where you want to be when issue is resolved – aspirational state  Criteria o Measureable: enables accountability, effective evaluation, identifying extent of required solution o No implied causes or solutions o Passes the “so what?” t
More Less

Related notes for Management and Organizational Studies 3330A/B

Log In


OR

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


OR

By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.


Submit