Management and Organizational Studies 3343A/B Lecture Notes - Lecture 4: Demolition Derby, Society For Human Resource Management, Task Analysis

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Goals: results them: identify differences between what is and what is desired or required in terms of, compare the magnitude of gaps against the cost of reducing them or ignoring. A process to identify gaps or deficiencies in employee and organizational performance: needs= required results- desired results. Sometimes referred to as an itch or a pressure point, something that causes managers to notice it. Some of the issues emerged are i. e. complain from customers, or increase in lawsuits or complains about compensation, sales are plummeting , higher turnover, quality of the product. Understanding would require looking deeper into the situation. Involve stakeholders who have a vested interest in the process and outcomes of the needs analysis process. Why is it happening and is it important to who it is affecting ( who being the key people) Collection of information from three levels of analysis. Task ( what people are doing at the job)

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