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Management and Organizational Studies 1021A/B Lecture Notes - Political Correctness, W. M. Keck Observatory

Management and Organizational Studies
Course Code
MOS 1021A/B
Kevin Thompson

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November 28 – MOS
Guest Speaker – Organizational Diversity
What is diversity?
Diversity is NOT:
Political correctness: useful because it allows people to realize the impact of
their words. Problem: it can make people feel worried or scared to ask
questions: too much can make people think that they can't say anything/ask
Tolerance: enduring another person. Not diversity because it does not
appreciate and accept. Power imbalance – marginalized group (tolerated
group) feels bad because they do not feel appreciated of who they are
Statistics: many companies like to state how many people of certain
demographics are in their organization. Stats are good to show different
groups, but do not show that these different groups necessarily get along
with each other.
A Spectrum between hate and unconditional diversity (goal that will never really
be reached).
b/w ideal and unideal
Group vs. Individual Identity
Individual identity is who we think we are based on our past experiences
If both are put on spectrum of diversity (b/w hate and unconditional
eg. When with group, less accepting vs. More accepting in the individual
identity context.
eg. less accepting of people who are different due to less patience while
studying for an exam
Acceptance of other groups depends of context.
Diversity includes race, managing time, creed, communication, age, sexual and
gender orientation
not just categories, but how we work through these on a daily basis.
Diversity is about
1. Learning about and understanding differences.
2. Accepting and respecting differences.
3. Celebrating and using differences.
What is the Impact of Diversity?
When a team has conflict, there is a risk of it spiralling into something
Discrimination is...
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