Management and Organizational Studies 2181A/B Lecture Notes - Lecture 1: Ethology, Circulatory System, Investment Banking
Document Summary
Jobs higher in number, scope and importance of obligations have a higher level of responsibility: for example, air traffic controllers understand they are responsible for many people"s lives when directing the airplanes. Help people from others can be address a stressful directly: might take over some of my worker"s demand to help, emotional. Answering that question requires one to pay attention to the particular stressors they are experiencing (ex. hindrance stressors in non work domains). People also differ depending on whether they are type a or how much social support they receive (buffer or moderator). Hindrance stressors evoke negative emotions and strains that reduces one"s physical, cognitive and emotional energy that people bring to their jobs. Hindrance stressors evoke strains, which dissatisfy people, leading them to feel less committed. Challenge stressors evoke positive emotions and problem focused coping strategies characteristics, which outweigh the cost of strains and result in both of the positive correlations shown.