Nursing 1103W Lecture Notes - Lecture 20: Millennials, Reinforcement, Assertiveness

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Lecture 20: assertiveness in the therapeutic relationship. Behaviours (4: non- assertive does not express wants, ideas, and feelings, or expresses them in self- deprecating ways. Use statements beginning with i . Able to stand up for. The rights of others: her/his own rights. Expresses wants, ideas, and feelings at the expense of others. Intent is to dominate or humiliate. Almost always win an argument, speak loudly, and can be abusive, rude and sarcastic, final word, berate. Self- oriented, goal of dominating while suppressing the other person"s rights. Consist of you statements that fix blame on the other person: passive- aggressive. Attacks or embarrasses but in a manipulative way. Examples: using sarcasm that sounds like teasing, being agreeable and polite but really controlling what is being done. Consider your relationships and explore how they are enhanced by assertive behaviours: People are not mind readers: habit is no reason for doing anything. You cannot make others happy.

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