Psychology 2060 Lecture : Psychology 2060 chapter 11.doc

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Counterproductive work behaviors: voluntary behaviors that violate significant organizational norms and in doing so threaten the well-being of an organization, its members, or both. Most negative work behavior is withdrawal form the job. Proposed frustrated employees who cannot engage in withdrawal behaviors may lash out at their employer through counterproductive behaviors such as theft, sabotage or violence. Violence, abuse and sabotage appear to be most strongly related to anger and stress. Withdrawal appears to be most strongly related to boredom and being upset. Counterproductive work behaviors are intentional acts by employees intended to harm their organization or people in it. Include acts of both physical and psychological violence. In us, workplace violence is estimated to cost around us billion per year. The cost of work place violence is more dramatic and expensive than unscheduled absences. Counterproductive behaviors lead to decreases in priductivity through loss of efficiency and effectiveness.

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