Psychology 2061A/B Lecture Notes - Lecture 11: Flextime, Job Satisfaction, Multiple Choice

• School: Western University
• Department: Psychology
• Course: Psychology 2061A/B
• Professor: Kyle Cameron

Document Summary

Breakdown: 85 marks total: multiple choice: 75 marks, 30 items from content covered by midterms 1 & 2, 45 items from material covered during weeks 10, 11, & 12. Short answer:10 marks: material covered during weeks 10, 11, & 12. Counterproductive work behaviour: voluntary, negative behaviour that violates organizational norms and threatens the well-being of an organization and/or its members: withdrawal behaviours, theft, sabotage, property damage, harassment of co-workers. Implications: costs organizations millions of dollars annually, estimates around . 5 million for a company of 1000 people (unscheduled absences, employee theft cited as one of the primary reasons for small business failures. Psychological consequences for employees lower morale lower job satisfaction increased stress. 4. 4 million employees arrive late to work the next day. 1. 5 million employees don"t show up at all. U. s. estimate of billion in productivity losses. Lateness cultures - some organizations are more tolerant of tardiness.