Psychology 2660A/B Lecture Notes - Lecture 10: Peer Pressure, Procedural Justice, Absenteeism

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Antecedents: personal characteristics, situational factors, person x situation. Behavior: turnover, absence/lateness, job performance, ocb, cwb. Note: attitudes serve as a mediating role. Global measures: global approach treats job satisfaction as a single, overall feeling toward the job, job diagnostic survey (jds: general, faces, job descriptive index (jdi: work-in-general) Asseses five facets: work, pay, promotion opportunities, supervision, coworkers. Limitations: only 5 subscales, presumes all facets have been assessed and that each makes an equal contribution. Facet measures: facet approach permits a more complete picture of job satisfaction, with rewards, other people, job conditions, and the nature of the work itself, job descriptive index (jdi: original, minnesota satisfaction questionnaire (msq) Assess global satisfaction or intrinsic and extrinsic satisfaction. Good reliability, correlates well with other scales: job diagnostic survey (jds: facet) Note: standard measures of job satisfaction generally focus on the cognitive and/or affective evaluation of a job.

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