MB109 Lecture 11: mb 109 communicating online and at work

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Wilfrid Laurier University
Business Technology Management
Kris Gerhardt

MB 109 COMMUNICATING ONLINE AND AT WORK The more relationships you form with others, the more help you will get, you need each other even if you are competing against them Employability skills profile Academic skills – more important that the piece of paper with your degree on it • Communicate • Think • Learn Personal management skills • Positive attitude and behaviors • Responsibility • Adaptability (to working with different people) Teamwork skills • Working with others Interviewing Setting where the interviewers get to decide wihether they like you enough to hire you, critical component Interview actually starts when the application is sent and received Before the Interview • Clarify interviewer’s goals; be prepared (what clothes, context driven) During the interview • Good first impression (1 1/10 of one second); good start; clear and detailed answers, use the language of the company, practice it; focus in on what they want from you; follow interviewer’s lead, don’t take over; be prepared • Formal language • Answer questions and ask questions • Have a question that doesn’t have to do with how much you will get paid and advancement After the interview • Follow up with note of thanks, thank you for giving me an opportunity for working in your company and taking time out of your day • Put in something personal, during our conversation you brought up____ • NOT emailed, NOT handwritten • No more than a paragraph Informational interviews Practice for real interview and career exploration Access info to be a good employee or find out if the industry is something you are interested in • To explore careers and clarify your career goal • To discover employment opportunities that are not advertised • To expand your professional network • To build confidence for your job interviews • To access the most up to date career information • To identify your professional strengths and weaknesses Steps to follow for informational interview 1. Identify occupation you wish to learn about 2. Prepare for interview Read all you can prior to interview and prepare questions 3. Identify people to interview Start with who you know, call and ask for names of people you can get info from, sometimes you can call and ask who the best person to ask is 4. Arrange the interview Contact the person to set up the interview Best way to do this is a phone call Just emails alone aren’t good enough SHOW UP This is a dependent relationship Show up early Show interest while early, talk to people, prepare, turn off phone, etc 5. Conduct the interview Dress appropriately and be on time Can be as long as you want Stay on task and ask prepared questions Spontaneous discussion 6. Follow up Let them know you appreciate them coming to talk to you, this is a dependent relationship Show them why they need you Workplace relationships Pay attention to what type of relationships you are forming Power has elements in work not present in friendships Relationships in the workplace are unique • Keeping your job vs. sustaining long term relationships • Moving job to job…keep relationships? Elements that are not (as) present outside work • Power, fear of reprisal, task, demands, technology Workplace relationships are not always equal (democratic) • We don’t get formal performance appraisals from friends or family •
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