Class Notes (837,693)
Canada (510,397)
Business (3,287)
BU288 (237)
Lecture 4

Week 4 (class 7).docx

2 Pages
108 Views
Unlock Document

Department
Business
Course
BU288
Professor
Simon Taggar
Semester
Winter

Description
Groups and Teams:  after industrial did manufacturing really well until about 1980  Japanese seemed to do everything better  used a lot of teams and groups, have a collectivism mentality  ability to subordinate to interest of group  like in group and out group, companies invest in them  most senior person in my team, couldn’t get promoted until other people in my team knew my job  then could progress out of my team  looked at them, and tried to replicate it  what do teams do for us? o like the idea of different people coming together and being creative o easier to communicate things to one big team o customers had complex needs and desires, high customer service, come as team (financial advisor, accounting person, tax person, etc.) o every time there’s a handoff, communication goes from multiple people there is an opportunity of miscommunication/information to be lost o team increases speed of production o parallel development vs. serial development o working alone may make more mistakes/not see mistakes o can encourage/motivate each other o great for vicarious learning  all done together, all experts sit together and hash it out  those closest to customer demands have the authority to meet those demands  enhances organization’s learning and improves employees loyalty  need team based rewards if using tea
More Less

Related notes for BU288

Log In


OR

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


OR

By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.


Submit