BU288 Lecture Notes - Malcolm Gladwell

9 views2 pages
Published on 22 Apr 2013
School
Department
Course
Professor
110188330 January-23-13
Sarah Neeb
BU288 B1
The Order Of Things Malcolm Gladwell
(1) What implications does Gladwell’s analysis have for evaluated/appraising employees’ performance in
organizations ?
If an organization were to read this article after creating an appraisal system in the workplace
they may feel that their system is inadequate. It implies that there is really no correct way to use set
conditions to measure different variables. One thing an organization could take away from the article
would be to create different surveys for different positions and rankings in the company. This would
help eliminate such vast difference between the subjects that are being measured. It should show
companies that when making important decisions particularly regarding hiring and firing that these
results should only be taken lightly and the whole picture should be considered. As well the categories
that are being measured should be updated regularly to keep up with the changes in the company and
difference in value it places on each.
(2) Describe the obstacles that might get in the way of successfully appraising employee performance
Some obstacles that might get in the way of employee appraisals could be difference in
seniority, length of time at the company, different work tasks just to name a few. It would be extremely
difficult to create one survey that could be used companywide due to these differences. If an employee
is new to the company it would be difficult to measure them on the criteria of relationship with co-
workers and managers. If you were to look at the level of customer service an employee provided it
would be impossible to compare someone who worked in sales to someone who worked in the
accounting department. Also it would be odd to compare a manager to one of the people who works for
them in the company. If you try to eliminate all these barriers you have very short survey that will not
show much about your employees. The best way to eliminate many of these obstacles is create multiple
appraisal characteristics and weight them different depending on the barriers I pointed out above.
Unlock document

This preview shows half of the first page of the document.
Unlock all 2 pages and 3 million more documents.

Already have an account? Log in

Document Summary

If an organization were to read this article after creating an appraisal system in the workplace they may feel that their system is inadequate. It implies that there is really no correct way to use set conditions to measure different variables. One thing an organization could take away from the article would be to create different surveys for different positions and rankings in the company. This would help eliminate such vast difference between the subjects that are being measured. It should show companies that when making important decisions particularly regarding hiring and firing that these results should only be taken lightly and the whole picture should be considered. Some obstacles that might get in the way of employee appraisals could be difference in seniority, length of time at the company, different work tasks just to name a few. It would be extremely difficult to create one survey that could be used companywide due to these differences.

Get OneClass Grade+

Unlimited access to all notes and study guides.

YearlyMost Popular
75% OFF
$9.98/m
Monthly
$39.98/m
Single doc
$39.98

or

You will be charged $119.76 upfront and auto renewed at the end of each cycle. You may cancel anytime under Payment Settings. For more information, see our Terms and Privacy.
Payments are encrypted using 256-bit SSL. Powered by Stripe.