BU288 Lecture Notes - Lecture 11: Problem Solving, Biofeedback, Occupational Stress
Document Summary
Stress: a psychological reaction that involves feelings of tension and anxiety, not intrinsically bad, some levels of stress can become motivating, stressors what causes it, events or conditions that are perceived to exceed one"s capabilities or resources. Internal locus control feel as though they control things themselves and therefore may perceive less stress than one with an external locus of control: stress what is it. Interpersonal conflict: this is especially likely to cause stress when it leads to real or perceived attacks on our self-esteem or integrity, a particular manifestation of interpersonal conflict which has received increased attention is workplace bullying, ex. Job insecurity and change: during the last decade, organizations have undergone substantial changes that have left many workers unemployed and threatened the security of those who have been fortunate enough to remain in their jobs. Role overload: when one must perform too many tasks in too short a time period.
