BU354 Lecture 1: Week 1 Notes

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Helping you to become a more effective employee, job candidate. Thursdays at 5pm and closed on the ensuing. Exam covers chapters 1-8 (excluding chapter: and will be held in class on wednesday. Exam covers all material covered in the course. Each instructor will have discretion in how they mark this section. Please see addendum to the course outline for your instructor"s marking guidelines. Midterm: (25%) wednesday october 26th in class (1 hour), covering chapter 1, 2, 4- Final: (40%) cumulative, but 2nd half weighted more heavily, 2 hours, includes multiple choice, true/false, and short answer questions. Why: how could the current event be relevant to you and your classmates as current/future employees, managers, leaders, etc. Discussion: hr strategies of tim horton"s and starbucks. T: diversifying food offerings, efficient, want to serve the customer quickly. Sb: unique, premium products, personalized and not as worried about time, want the consumer to have an experience.

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