BU354 Lecture 2: Chapter 2 – Job Analysis and Design
Document Summary
Critical to the success of a organization: difficult to learn or perform, which the firm continuously hires new employees, exclude members of the protected classes. Job analysis questionnaires checklists used to collect information about jobs in a uniform manner: most forms attempt to measure: Information collected about various jobs is put into such usable forms as job descriptions, job specifications, job standards, competency models. Job performance standards: the work performance expected from an employee on a particular job, objectives or targets for employee efforts, criteria against which job success is measured, sources of standards, job analysis information, alternative sources, ex: industry standards. Identification of job duties, characteristics, competencies, and sequences taking into consideration technology, workforce, organizational characters, and environment: key considerations in job design: Job specialization and consideration: to increase the quality of work life for those who hold routine jobs that are specialized,
