BU354 Lecture Notes - Lecture 7: Human Resource Management, Job Performance, Employee Benefits
Document Summary
Chapter 7 orientation, training and development, and career. Planning: the process of integrating and acculturating new employees and knowledge to become successful and productive, orientation programs: programs that familiarize new employees with their roles, the organization, its policies, and other employees. Includes orientation, socialization, training and development activities: outcomes include, greater retention, faster time to productivity, increased motivation, and engagement. Purpose of onboarding: reduce employee turnover, reduce errors, develop clear expectations. Improve job performance spelling out expected job performance standards at the beginning eliminates uncertainty about what is expected on the job: organizational stability, reduce anxiety, reduce grievances, reduce need for discipline. Socialization: the continuing process by which an employee begins to understand and accept the values, norms, and beliefs held by others in the organization. Involves turning outsiders into insiders: may have taken place even before employees join organization.
