OL224 Lecture Notes - Lecture 6: Johnsonville Foods, Policy, Vital Information
Document Summary
Power: the ability of one person or department in an organization to influence other people to bring about desired outcomes. Positional power (hard power): using rewards, coercion and punishment. Personal power (soft power): based on personal characteristics and interpersonal relationships. Influence: the effect a person"s actions have on the attitude and interpersonal relationships. Coercive: have the ability to punish the non-compliance. Reward: have the ability to compensate for compliance. Expert: based on superior skill and knowledge. Referent: perceived attractiveness, worthiness, right to respect. Legitimate: hold the formal right to make demands. Power derived from - capitalizing on opportunity. Power stemming from - managing critical problems. Power stemming from - being close to power. Power also comes from being in the right place . A good place or position is one that provides: New golden rule: persons with the gold makes the rules. Control to create resources (out of nothing) is a source of power.
