OL224 Lecture Notes - Lecture 1: Goal Orientation, Product Recall, Call Centre
Document Summary
Ol224 lesson 1a: the nature and importance of leadership. Leadership is the ability to inspire confidence and support among the people who are needed to achieve organizational goals . Influence in the definition of leadership mobius strip. Aka the infinity loop, represents the perspective that leaders influence followers and followers influence leaders. In some cases, a leader is involved in a one-on-one relationship with someone in a followership role, while in other cases, the leader can exert leadership influence over a group of individuals. (if you look over your shoulder and no one is following you are not a leader) Followership and types of followers: leaders and followers have an inter-influential relationship. Leaders influence followers and followers can influence their leaders. Alienated from the system, the group and the organization. Completely detached and passively support the status quo. There to do what they must to get by and nothing more: bystanders.
