PS284 Lecture Notes - Lecture 3: Collectivism, Individualism, Extraversion And Introversion
Document Summary
This is important at the workplace because you can diagnose why they are acting this way and to find a solution: motivation, ability, role perceptions, situational factors. Task performance: when you are new and hired, talk with manager. Organizational citizenship: going above and beyond in the job. Counterproductive work behaviours: expected to do your job and talking down the company, abuse of resources. Absenteeism: call sick into work, there may be other reasons. Example: you notice that the sales representative for eastern ontario made 20 percent fewer sales to new. Use the mars performance was lower than the clients over the past quarter than salespeople located elsewhere in model of individual behaviour to explain why his or her performance of other salespeople. Give two points for two categories or one point each. Motivation cheaper cost of living on the eastern. Ability don"t have the ability to sell to new people but can maintain current clients.
