1. Tell me about yourself.
My name is Ishfaqur Rahman, and I have done by Bachelors of Arts from back
home. I came to Canada and started working as a cook in Taco Bell and now I
am the General Manager. And I have 9 years of experience in food industry.
2. What have your achievements been to date?
My achievements are that when I first joined into Swiss Chalet their sales were
only $25,000 but since I started managing the sales have doubled and this
happened because of my great customer service and the amazing team I had.
3. Are you happy with your career-to-date?
Yes I am happy with my career because I like dealing with customers and
satisfying their needs.
4. What is the most difficult situation have you had to face and how did you
The most difficult situation that I have faced was when a customer received cold
food and she was angry but I went to her immediately and I apologized to her
and solved the issue by giving her warm food and at the end she was satisfied.
5. What do you like about your present job?
I like the people I work with. The employees are amazing and I am working at
Hamilton so there are many different types of people so I like to work with them
and get to know them
6. What do you dislike about your present