ACTG 2010 Lecture Notes - Lecture 8: Body Language, Problem Solving, Strategic Planning
12 Jul 2016
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Trust cannot be bought, it must be earned. There are six ways to cultivate high levels of trust: honor your commitments. Commitments don"t have to be large to make a positive impact: demonstrate empathy and caring. Develop an understanding and interest in others. Making accommodations to suit others shows that you care: be honest and open. Trust is hard to gain, but easy to lose; therefore be honest. Being open and sharing information builds on relationships: be generous with credit where it is due. Crediting others motivates them to performing the same or better the next time. Never take another person"s credit; it breaks trust: be fair. Don"t carry problems from one situation to another, it"s not fair to others: walk the talk. Don"t be a hypocrite it"s definitely not a leadership quality. yourself too. Eat your own cooking if you want someone to do something, you should do it.
