ACTG 2011 Lecture Notes - Lecture 7: Credit Manager, Cash Flow

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22 Jan 2018
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Customer makes payments, this is not providing a complete picture to make a credit decision. Timely: information needs to be provided in time to make the decision. If the credit manager makes a decision based upon customer account information activity (sales and payments) from last quarter, it is not timely. For example, a customer may experience recent cash flow problems which would show that their ability to pay on time is getting later and later. If this is a recent trend, using an old report would not be useful in making a good credit decision. Understandable: information must be presented in a meaningful manner. Verifiable: two independent people can produce the same conclusion. Information is verifiable if two independent people can produce the same information on how much a customer owes today. If the accounting system goes down before the credit manager can access the customer information, it will prohibit the credit manager from making a decision.

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