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Administrative Studies
ADMS 1000
Len Karakowsky

Session 1 EXPLORING THE CANADIAN BUSINESS ENVIRONMENT: A FRAMEWORK What are the fundamental external forces which all organizations must confront in their struggle to survive and prosper? Reading: Karakowsky (2011) Chapter 1 ORGANIZATIONS AS OPEN SYSTEMS What is an organization? - Social entities - Goal oriented - Interact with the environment Metaphors to describe organizations - Organizations as open systems THE EXTERNAL CONTEXT OF BUSINESS SPECIFIC ENVIRONMENT GENERAL ENVIRONMENT The environment of business: FORCES THAT DETERMINE BUSINESS SUCCESS OR FAILURE • WE NEED TO CONSIDER THE EXTERNAL FORCES – THESE ARE FORCES THAT ACT ON ALL BUSINESSES IN ANY LOCATION IN THE WORLD. GENERAL EXTERNAL ENVIRONMENT OF BUSINESS 1. ECONOMIC FORCES • An economic slump can mean downsizing, cuts in training and staff development, end of traditional work practices etc • An economic boom can mean expansion, extra training, R & D etc 2. COMPETITIVE FORCES • Business must think about who their competitors will be • Competition may be at a local, national or global level. It may be open or restricted • What are the advantages and disadvantages of competition? 3. TECHNOLOGICAL FORCES • Technology has an important influence on organizations - accessibility influences market entry and operating costs • Consider how technology has influenced the role of work and how work is done, e.g. teleworkers, flexible work practices 4. LABOUR FORCES • The changing nature of the workforce • The increasingly diverse nature of the workforce • As a “voice” for the labour force, consider how unions have impact work and society 5. GLOBAL FORCES • Global forces have an international dimension • Organizations must now think globally • Global forces have resulted in business outsourcing in order to gain a competitive advantage 6. POLITICAL FORCES • Political change can be very influential e.g. deregulation of Canadian Telecoms, banking industry, reduction of trade barriers, changing political leaders • In Canada there is a move towards less government intervention 7. SOCIETAL FORCES • How can society impact business? • What responsibilities does business have to society? • Has the increasingly global nature of business created new responsibilities for business? CANADA: A GREAT PLACE TO DO BUSINESS? • HOW WOULD YOU DESCRIBE THE CANADIAN BUSINESS ENVIRONMENT? • IS CANADA A GOOD PLACE FOR BUSINESS? FOR YOU AS A PROSPECTIVE EMPLOYEE? • IE WHAT’S THE ENVIRONMENT OF BUSINESS? ….In Canada 1. ECONOMIC FORCES • Gross Domestic Product (total value of a country’s annual output of goods and services) • Money from the production goes to employees, business owners and the government (through taxes). • We want GDP to grow annually! 2. COMPETITIVE FORCES • What competitors are doing in your industry obviously will influence your success or failure. Which industries are very competitive right now? 3. TECHNOLOGICAL FORCES • Resource based economy (farming, mining, forestry etc) now moving to
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