Class Notes (836,580)
Canada (509,856)
York University (35,328)
ADMS 2400 (129)
Lecture

Chapter 3 A complete chapter 3 note taken from both the lecture and book.

4 Pages
170 Views
Unlock Document

Department
Administrative Studies
Course
ADMS 2400
Professor
Sabrina Deutsch Salamon
Semester
Fall

Description
Chapter 3 – Organizational Commitment Organizational Commitment: An employee’s desire to remain a member of an organization. Withdrawal Behavior: Employee actions that are intended to avoid work situations.  One might respond in one of the four general ways to negative work events: o Exit: A response to a negative work event by which one becomes often absent from work or voluntarily leaves the organization.  You might want to remove yourself first from the situation. Either by being absent from work more frequently or by voluntarily leaving the organization. o Voice: When an employee speaks up to offer constructive suggestions for change, often in reaction to a negative work event.  You might attempt to change the circumstances by meeting with the new team member to attempt to work out the situation. o Loyalty: A passive response to a negative work event in which one publicly supports the situation but privately hoes for improvement.  You might just “grin and bear it” maintaining your effort level despite your unhappiness. o Neglect: A passive, destructive response to a negative work event in which one’s interest and effort in work decline.  You might just go through the motions, allowing your performance to deteriorate slowly as you mentally “check out.”  Neglect may be more dangerous to an organization than exit, due to the neglect aspect may not be noticed right away. o Walkerton Case.  Organizations commitment should decrease the likelihood that an individual will respond to a negative work event with exit or neglect (2 destructive responses).  Affective and Normative commitment increase the likelihood of voice and loyalty in a negative work event, and decrease exit and neglect.  Comes in 2 forms: o Psychological Withdrawal: (Neglect) Mentally escaping the work environment  Least to Most Serious:  Daydreaming: A form of psychological withdrawal in which one’s work is interrupted by random thoughts or concerns.  Socializing: A form of psychological withdrawal in which one verbally chats with co-workers about non-work topics.  Looking Busy: A form of psychological withdrawal in which one attempts to appear consumed with work when not performing actual work tasks.  Moonlighting: A form of psychological withdrawal in which employees use work time and resources to do non-work-related activities.  Cyberloafing: A form of psychological withdrawal in which employees surf the internet, e-mail, and instant message to avoid doing work- related activities. o Physical Withdrawal: (Exit) A physical escape from the work environment  Least to most serious:  Tardiness: A form of physical withdrawal in which employees arrive late to work or leave work early.  Long Breaks: A form of physical withdrawal in which employees take longer-than-normal lunches or breaks to spend less time at work.  Missing Meetings: A form of physical withdrawal in which employees neglect important work functions while away from the office.  Absenteeism: A form of physical withdrawal in which employees do not show up for an entire day of work.  Quitting: A form of physical withdrawal in which employees volunta
More Less

Related notes for ADMS 2400

Log In


OR

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


OR

By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.


Submit