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Chapter 10 A complete chapter 10 note taken from both the lecture and book.

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Administrative Studies
ADMS 2400
Sabrina Deutsch Salamon

Chapter 10 Team Characteristics Team: Two or more people who work interdependently over some time period to accomplish common goals related to some task-oriented purpose. Group: Collection of 2 or more people Team vs. Group Interactions within teams revolve around a deeper dependence on one another than the interactions within groups. Members of a team depend on one another for critical information, materials, and actions that are needed to accomplish their purpose. Surgeon, Anesthesiologist, and a Nurse work together to accomplish a successful surgery on a patient. Team Types Work Teams: A relatively permanent team in which members work together to produce goods and/or provide services. Vary in the degree in which members have autonomy in defining theirs roles and decision making. o Example: MBA Program at University of Alberta Management Teams: A relatively permanent team that participates in managerial-level tasks that affect the entire organization. Participate in managerial-level tasks that affect the entire organization o Example: Typically departments or functional areasto help the organization achieve its long-term goals. Parallel Teams: A team composed of members from various jobs within the organization that meets to provide recommendations about important issues. Part-time commitment from members required May be permanent or temporary, depending on their aim o Examples: Committees often form to deal with unique issues or issues that arise only periodically. Project Teams: A team formed to take on one-time tasks, most of which tend to be complex and require input from members from different functional areas. Exist as long as it takes to finish a project o Some projects are complex and may take years to complete Work full-time o Example: Pixar has characteristics of project teams. Action Teams: A team of limited duration that performs complex tasks in contexts that tends to be highly visible and challenging. Example: Sport teams remain for at least one season, Musical groups like the Rolling Stones may stick together for decades. Variations within Team Types Virtual Team: A team in which the members are geographically dispersed and interdependent activity occurs through e-mail, Web conferencing, and instant messaging. Predictable Sequence Forming: The first stage of team development, during which members try to get a feel for what is expected of them, what types of behaviors are out of bounds, and whos in charge. Storming: The second stage of team development, during which conflict occurs due to members ongoing commitment to ideas they bring with them to the team. Norming: The third stage of team development, during which members realize that they need to work together to accomplish team goals and consequently begin to cooperate. Performing: The final stage of team development, during which members are comfortable working with their roles, and the teams makes progress toward goals. Aircraft flight crew does not have to go through the forming, storming, norming, and performing stages to figure out that the pilot flies the plane and the flight attendant serves the beverages. o The predictable sequence of team development does not apply to all types of teams. One situation in which this developmental sequence is less applicable is when teams are formed with clear expectations regarding what is expected from the team and its members. Second situation in which it is less applicable may be in certain types of project teams that follow a pattern of development called punctuated equilibrium. Punctuated Equilibrium: A sequence of team development during which not much gets done until the halfway point of a project, after which teams make necessary changes to complete the project on time. o Forming and Pattern Creation: Members make assumptions and establish a pattern of behavior that lasts the first half of its life.o Inertia (Inactivity): That pattern of behavior continues to dominate the teams behavior as it settles into a sort of inertia. o At mid-point of the project something remarkable happens. o Process Revision: Members realize that they have to change their task paradigm fundamentally to complete it on time. People that change, do well, people that do not change, sink in the ocean. Team Interdependence Task Interdependence: The degree to which team members interact with and rely on other team members for information, materials, and resources needed to accomplish work for the team. Lowest to Highest Required Coordination Pooled Interdependence: A form of task interdependence in which group members complete their work assignments independently, and then their w
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