ADMS 2400 Lecture Notes - Lecture 6: Work Unit, Transformational Leadership, Multiple Choice

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Leadership is the use of power and influence to direct the activities of followers toward goal achievement. Leaders can be judged based on objective criteria, such as how well the unit performs (e. g. , sales; return on investment) Leaders can also be judged from the perspective of their followers, such as job satisfaction, absenteeism and retention of talented employees. Autocratic style - the leader makes the decision alone without asking for the opinions or suggestions of the employees in the work unit. Consultative style - the leader presents the problem to individual employees or a group of employees, asking for their opinions and suggestions before ultimately making the decision him- or herself. Facilitative style - the leader presents the problem to a group of employees and seeks consensus on a solution, making sure that his or her own opinion receives no more weight than anyone else"s.

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