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Lecture 5

Week 5_Lecture8.docx

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Administrative Studies
ADMS 2400
Sabrina Deutsch Salamon

ADMS2400 JUNE.4 WEEK 5_Lecture 8 Team Characteristics and Processes 1 Topic: Team Characteristics and Processes  Best Food Grocer ► Read and analyze the case at home BEFORE CLASS and arrive prepared to discuss the question below : ► Analyze Christina's work experience during her last months at Best Food Grocer from an organizational trust and justice perspectives.  Learning Objectives 1. What is a team? 2. Models of team development 3. Team Characteristics  type  interdependence  team composition 4. Team Processes  Taskwork processes  Teamwork processes 5. Team States 6. How team characteristics, processes and states affect team outcomes?  1. What is a team? A team consists of two or more people who work interdependently over some time period to accomplish common goals related to some task-oriented purpose. Teams differ from groups in two primary respects.  The interactions within teams revolve around a deeper dependence on one another than the interactions within groups.  The interactions within teams occur with a specific task-related purpose in mind.  2. Models of Team Development: Tuckman’s 5-stage model  Stages of Team Development ► Forming – members try to understand the boundaries in the team and get a feel for what is expected of them ► Storming – conflict emerges and affects some relationships as well as harms the team’s progress. ► Norming – members realize that they need to work together to accomplish team goals and feelings of solidarity emerge. ADMS2400 JUNE.4 WEEK 5_Lecture 8 Team Characteristics and Processes 2 ► Performing - members are comfortable working within their roles, and the team makes progress toward goals. ► Adjourning – members realize that the end of the team is near  The Punctuated Equilibrium Model  Team Characteristics: Task Interdependence ► Task interdependence refers to the degree to which team members interact with and rely on other team members for the information, materials, and resources needed to accomplish work for the team  Goal Interdependence ► A high degree of goal interdependence exists when team members have a shared vision of the team’s goal and align their individual goals with that vision as a result. Develop a formalized mission statement that members buy into  Outcome Interdependence ► A high degree of outcome interdependence exists when team members share in the rewards that the team earns.  Pay, bonuses, formal feedback and recognition, pats on the back, extra time off, and continued team survival.  Team Characteristics: Team Composition ADMS2400 JUNE.4 WEEK 5_Lecture 8 Team Characteristics and Processes 3  Team Composition: Team Roles ► Role: the behaviors a person is expected to display in
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