ADMS2400 JUNE.4 WEEK 5_Lecture 8 Team Characteristics and Processes 1
Topic: Team Characteristics and Processes
Best Food Grocer
► Read and analyze the case at home BEFORE CLASS and arrive prepared
to discuss the question below :
► Analyze Christina's work experience during her last months at Best Food
Grocer from an organizational trust and justice perspectives.
1. What is a team?
2. Models of team development
3. Team Characteristics
4. Team Processes
5. Team States
6. How team characteristics, processes and states affect team outcomes?
1. What is a team?
A team consists of two or more people who work interdependently over some
time period to accomplish common goals related to some task-oriented purpose.
Teams differ from groups in two primary respects.
The interactions within teams revolve around a deeper dependence on
one another than the interactions within groups.
The interactions within teams occur with a specific task-related
purpose in mind.
2. Models of Team Development: Tuckman’s 5-stage model
Stages of Team Development
► Forming – members try to understand the boundaries in the team and get a
feel for what is expected of them
► Storming – conflict emerges and affects some relationships as well as
harms the team’s progress.
► Norming – members realize that they need to work together to accomplish
team goals and feelings of solidarity emerge. ADMS2400 JUNE.4 WEEK 5_Lecture 8 Team Characteristics and Processes 2
► Performing - members are comfortable working within their roles, and the
team makes progress toward goals.
► Adjourning – members realize that the end of the team is near
The Punctuated Equilibrium Model
Team Characteristics: Task Interdependence
► Task interdependence refers to the degree to which team members interact
with and rely on other team members for the information, materials, and
resources needed to accomplish work for the team
► A high degree of goal interdependence exists when
team members have a shared vision of the team’s
goal and align their individual goals with that vision
as a result. Develop a formalized mission statement
that members buy into
► A high degree of outcome interdependence exists when team members share
in the rewards that the team earns.
Pay, bonuses, formal feedback and recognition, pats on the back, extra
time off, and continued team survival.
Team Characteristics: Team Composition ADMS2400 JUNE.4 WEEK 5_Lecture 8 Team Characteristics and Processes 3
Team Composition: Team Roles
► Role: the behaviors a person is expected to display in