Class Notes (839,113)
Canada (511,191)
York University (35,583)
ADMS 2400 (129)
Lecture 4

Week 4_Lecture7.docx

3 Pages

Administrative Studies
Course Code
ADMS 2400
Sabrina Deutsch Salamon

This preview shows page 1. Sign up to view the full 3 pages of the document.
ADMS2400 MAY.30 WEEK 4_Lecture 7 Organizational Trust and Justice 1  Learning Outcomes  Understanding what is trust o Antecedents o Outcomes  Understanding what is Organizational Justice o Types of Organizational Justice o Outcomes  Integrative Exercise  Trust  Trust is defined as the willingness to be vulnerable to an authority based on positive expectations about the authority’s actions and intentions. o Person-based o Organization-based  Bases for Trust  Disposition-based trust means that your personality traits include a general propensity to trust others.  Cognition-based trust means that trust is rooted in a rational assessment of the authority’s trustworthiness.  Affect-based trust means that it depends on feelings toward the authority that go beyond any rational assessment.  Factors that Influence Trust Levels  Trustworthiness Trustworthiness is defined as the characteristics or attributes of a trustee that inspire trust. Include:  Competence is defined as the skills, abilities, and areas of expertise that enable an authority to be successful in some specific area.  Character is defined as the perception that the authority adheres to a set of values and principles that the trustor finds acceptable.  Benevolence is defined as the belief that the authority wants to do good for the trustor, apart from any selfish or profit-centered motives. ADMS2400 MAY.30 WEEK 4_Lecture 7 Organizational Trust and Justice 2  Affect-Based Trust  Often more emotional than rational.  Affect-based trust acts as a leap of faith in the face of uncertainty about trustworthiness.  Affect-based trust sometimes acts as a supplement to the types of trust discussed previously.  An emotional bond develops, and our feelings for the
More Less
Unlock Document

Only page 1 are available for preview. Some parts have been intentionally blurred.

Unlock Document
You're Reading a Preview

Unlock to view full version

Unlock Document

Log In


Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.