ADMS 2400 Lecture Notes - Lecture 4: Procedural Justice, Distributive Justice, Quid Pro Quo
9 Sep 2013
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Adms2400 may. 30 week 4_lecture 7 organizational trust and justice 1. Understanding what is trust: antecedents, outcomes. Understanding what is organizational justice: types of organizational justice, outcomes. Trust is defined as the willingness to be vulnerable to an authority based on positive expectations about the authority"s actions and intentions: person-based, organization-based. Disposition-based trust means that your personality traits include a general propensity to trust others. Cognition-based trust means that trust is rooted in a rational assessment of the authority"s trustworthiness. Affect-based trust means that it depends on feelings toward the authority that go beyond any rational assessment. Trustworthiness is defined as the characteristics or attributes of a trustee that inspire trust. Competence is defined as the skills, abilities, and areas of expertise that enable an authority to be successful in some specific area. Character is defined as the perception that the authority adheres to a set of values and principles that the trustor finds acceptable.
