ADMS 2400 Lecture Notes - Lecture 8: Procedural Justice, Interactional Justice, Distributive Justice
19 Nov 2013
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Nov 6 lecture 8 (case: robert bart) Trust: the willingness to be vulnerable to an authority (person, organization) based on positive expectations about their intentions, trust is often dependent on justice and ethics, 3 types of trust: heart/cognition, mind/affect, and personality/disposition, cognition based. Based on what we know of the authority"s track record. The skills to be successful in a certain area. The perception that the authority adheres to a set of values/principles that the trustee finds acceptable. The belief that the authority has our best interests at heart (apart from selfish motives): affect based. Based on feelings we have for the authority we like them. Built up over time: disposition based trust. Russians are the least trusted (1), north americans are in the middle (5), and scandinavian are the most trusted (10) Justice: the perceived fairness of the authority"s decision making, 4 broad areas of justice: distributive, procedural, interactional, and informational, distributive justice ( how much )
