Class Notes (838,952)
Canada (511,158)
York University (35,553)
ADMS 2400 (129)
Lecture 8

ADMS 2400 - Lecture 8.docx

5 Pages
176 Views
Unlock Document

Department
Administrative Studies
Course
ADMS 2400
Professor
Indira Somwaru
Semester
Fall

Description
ADMS 2400 – Lecture 8 Nov 6 – Lecture 8 (Case: Robert Bart) Trust, Justice, and Ethics  Trust o The willingness to be vulnerable to an authority (person, organization) based on positive expectations about their intentions o Trust is often dependent on justice and ethics. o 3 types of trust: heart/cognition, mind/affect, and personality/disposition 1. Cognition based  Based on what we “know” of the authority’s track record  3 types of Cognition based trust:  Competence  The skills to be successful in a certain area  Character  The perception that the authority adheres to a set of values/principles that the trustee finds acceptable.  Benevolence  The belief that the authority has our best interests at heart (apart from selfish motives). 2. Affect based  “emotional”  based on feelings we have for the authority – we like them  built up over time 3. Disposition based trust  Depends on your personality/childhood/culture  Russians are the least trusted (1), North Americans are in the middle (5), and Scandinavian are the most trusted (10)  Justice o The perceived fairness of the authority’s decision making. o 4 broad areas of justice: distributive, procedural, interactional, and informational 1. Distributive justice (“how much”)  Perception of fairness related to how much reward is distributed in accordance with accepted norms  How much is given out  More rewards should be given to people who contribute more input 2. Procedural justice (“how”)  How the rewards are given out  Fair process for distributing rewards  Rules of Fair Process (6): 1. Voice o Employees have a say 2. Correctability o Can employees request an appeal? 3. Consistency o Are the procedures consistent across Performance people/time Appraisal 4. Bias suppression o Are the procedures that we using to evaluate employees unbiased and neutral? o Ex: objective performance evaluation form, train 5. Representativeness o Do the procedure consider the needs/characteristics of all groups 6. Accuracy o Are the procedures based on accurate information? 3. Interactional justice (or Interpersonal)  Does the authority treat people
More Less

Related notes for ADMS 2400

Log In


OR

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


OR

By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.


Submit