ADMS 2400 Lecture Notes - Lecture 9: Group Dynamics, Organizational Chart, Motivation

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Nov 13 lecture 9 (case: flexible packaging inc. ) Why teams: more flexible employees multi-skilled. Global competition: provides employees with variety/autonomy. Source of intrinsic motivation and job satisfaction. Group dynamics: study of how groups are formed, how they relate to: What is a group: a collection of 2 or more people, key characteristics of a group: Collection of group members is not always changing. Recognition of the group by the group. Recognize each other and be a part of the group. Give orders/commands to other people: organizational chart. Have a specific interest or expertise regardless of their position in the hierarchy. Ex: going out for drinks after work on a regular basis. Basic elements of group dynamics: roles. Norm development: senior management (role modelling, culture (risk-taking or other culture, precedents over time, explicit statements from others, critical events in group history/culture, status. Differentiating between degrees of formal authority given employees in an organization.

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