ADMS 2511 Lecture Notes - Car Dealership

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Car dealerships are heavily linked to their suppliers and their customers by means of automation. When a customer orders a car, the dealership can link to the vehicle production schedule or to other dealerships to obtain the appropriate model and colour. Then, customer transactions are tracked in internal information systems, while service department software helps the dealership remind users about when they should bring their vehicle in for service such as an oil change. Lesser known systems help dealerships collect money when customers do not pay for their lease or their car loans that are financed via the dealership. Vehicle on-board computing systems can have remote access systems installed that enable the dealer to prevent the car from being started or have its horn honk incessantly. Then, the customer must pay amounts owed before the vehicle will start or to have the horn honking turned off. Provide four types of reports that could be used by functional area information systems.

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