Chapter 8 Practice Question – Car dealership
Car dealerships are heavily linked to their suppliers and their customers by means of automation.
When a customer orders a car, the dealership can link to the vehicle production schedule or to
other dealerships to obtain the appropriate model and colour. Then, customer transactions are
tracked in internal information systems, while service department software helps the dealership
remind users about when they should bring their vehicle in for service such as an oil change.
Lesser known systems help dealerships collect money when customers do not pay for their lease
or their car loans that are