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2511 R Winter 2013 Cristobal course outline1.doc

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York University
Administrative Studies
ADMS 2511

1 YORK UNIVERSITY Faculty of Liberal Arts and Professional Studies School of Administrative Studies AP/ADMS 2511 - Section R Management Information Systems Winter 2013 COURSE OUTLINE COURSE: AP/ADMS2511; Management Information Systems Section R Wednesdays 11.30 am – 2.30 pm; Location: ACE 011 ADDITIONAL REQUIREMENTS: Prerequisite: AP/ADMS 1000 3.00. Course credit exclusions: None. PRIOR TO FALL 2009: Prerequisite: AK/ADMS 1000 3.00. Course credit exclusions: AK/ADMS 2511 3.00, AK/ADMS 3511 3.00 (prior to Summer 2005). Students are personally responsible to ensure that they have the required prerequisites as stated in the course outline or in the course calendar. Students who do not have the prerequisites are at risk of being dropped from the course at any time during the course. The department will not be responsible for refunds resulting from students being dropped from a course due to a lack of the appropriate prerequisites. REQUIRED COURSE TEXT / READINGS: Rainer, Cegielski, Splettstoesser-Hogeterp and Sánchez-Rodríguez. 2011. Introduction to Information Systems: Supporting and Transforming Business, Second Canadian Edition, John Wiley & Sons, Inc. Any additional required reading materials will be posted on the course web site. Warning: Photocopying more than 10% of a textbook is illegal, and may involve penalties. Do not duplicate textbooks or obtain these photocopies. Students are reminded of York University's policy regarding academic dishonesty as outlined in the York student calendars. WEIGHTING OF COURSE: Course WORK Description (See Also Class Web Site) Due Date Weig ht Practice To be completed during class time. Best 8 10% questions: of 10 will be counted. Weekly quiz Individual multiple choice quizzes. Best 8 of See course out10%e 10 quizzes will be counted. To be completed and website. before class Assignments • SAP Assignment #1 Session 8 in class 10% • SAP Assignment #2 Session 12 in class Midterm Sessions 1 to 5 included 20% Time: Friday February 15, 2012; at 7pm. Location TBA For alternative midterm dates see the description of requirements below. 2 Final Cumulative: Covering Sessions 1 – 12 During Regular 50% Examination Schedule Total 100% About the Grading Scheme Practice questions Practice questions will be completed in class and will be selected by the instructor from the practice questions listed on the course outline and from the IT’s About Business boxes in the textbook. One practice question at random from the practice questions completed in every lecture will be graded by and returned to the student for feedback. You should read the required case and readings before coming to class. SAP assignments We will start completing the SAP assignments in class. As some students might require more time they will be able to complete them in the computer lab or at home with their own laptop by downloading the SAP GUI posted on the course website. We recommend completing the SAP assignments using the computer labs at York since the internet connection at York University is more reliable than at home. There is a penalty of 10% for every date the SAP assignment is late. Midterm exams If the midterm examination is missed due to an illness, or other extenuating circumstance, the student may write the midterm at the alternative date (Thursday March 7 at 7 pm) with appropriate supporting documentation. IMPORTANT: students who miss both the originally scheduled examination and the makeup date midterm will receive a grade of zero for the midterm. The documentation required to be able to write your midterm on the alternative date is as follows: A completed medical form (physician's statement) as provided by the Registrar’s Office: Physician statements need to be from the same day as the midterm or the day immediately after. Physician statements older than one day after the date of the midterm exam will not be accepted. Physician statements are to be provided to your course director at least one week prior to the makeup midterm date to be eligible to write the makeup midterm. If a student misses an SAP assignment or multiple choice quiz or a practice question he or she will receive a grade of “0” for that piece of course work. COURSE INSTRUCTOR / CONTACT: Cristóbal Sánchez-Rodríguez E-mail: [email protected] Please send email messages from inside the domain only. Plain text only, NO attachments of any kind. Email from outside the domain may be blocked. Don’t forget to include in your e-mail your name, student number, and class section. Office Hours: Tuesdays and Wednesdays 10-11am or by appointment, Room 235 Atkinson Building 3 EXPANDED COURSE DESCRIPTION: This course provides an overview of information systems and how such systems are selected, designed and managed to provide information needed to run organizations successfully. Students will consider the strategic role of information technology and systems within organizations and in a competitive business environment, as well as the ethical implications of information systems. This course will use ERP software SAP to illustrate the technical foundations of information systems, their impact on organizational design, management, and their impact on knowledge accumulation and decision making. Information systems risks, security and control issues will also be examined. ORGANIZATION OF THE COURSE: Session Description and Learning Readings, Assignments and Quizzes Objectives Session 1 – January 9 READ Chapter 1 Information systems and the Modern Organization Practice Questions: Learning Objectives: • Text, IT’s About Business 1.3 The • Understand course evaluation methods, Internet facilitates linkages between assignment structure and the nature of borrowers and lenders, p. 20 plagiarism • Text, IT’s About Business 1.4 Verizon • Discuss the importance of planning for Communications and Delcan information technology, and how IT planning Corporation, p. 22 links to business planning • Explain the role of business processes and • Happy Pets (moodle) business process management in helping to • Kamelott Industries (moodle) improve how businesses function • Explain the nature and purpose of data items, information and knowledge • Describe the difference between an IT architecture and an IT infrastructure • Examine worldwide changes that have created the modern organization, with the resulting business pressures and organizational responses • Describe information technology jobs Session 2 - January 16 READ Chapter 2 Types of Information Systems: Concepts and Management Practice Questions: Learning Objectives: • Text, IT’s About Business 2.2, The • Discuss information technology National Football League, p. 42 governance and effective IT management • Text, IT’s About Business 2.3, Under • Examine the basic components of an Armour, p. 42 information system and interrelationships • Text, IT’s About Business 2.4 Pitney among components Bowes, p. 58 • Describe Porter’s competitive forces and value chain models and how they relate to Reminder: Do Quiz 1 before class. competition and strategies for competitive advantage 4 • Explain how IT affects management Session 3 – January 23 READ Chapter 3 and Technology Ethics, Privacy, Information Security and Guide 3 Protection (make sure your FAS account at Learning Objectives: YorkU is working) • Discuss the major ethical issues raised by the use of information systems pylogin • Explain the main threats and risks to information security and information Practice Questions: systems • Text, IT’s About Business 3.1, The • Describe how these threats and risks can Internet as Multi-Way Street, p. 72 be mitigated (protection of IT resources) • Describe the purpose and nature of • Internal audit intern (moodle) different types of control layers • Bellwood College (moodle) • Identify behavioural and computer-based actions you could take to protect your information assets Reminder: Do Quiz 2 before class Session 4 – January 30 Start working on SAP assignment #1 in SAP class #1, computer lab (room TBA) the computer lab (make sure your FAS account at YorkU is working) Data, Information and Knowledge Management pylogin Learning Objectives: • Describe the difficulties of managing data READ Chapter 4 and how this relates to the data life cycle • Explain the advantages and disadvantages Practice Questions: of database management systems and • Text, IT’s About Business 4.1 sequential file systems Mediatech Direct, p. 113 • Use the data hierarchy and build E-R • Text, IT’s About Business 4.2, (entity relationship) diagrams Sunnybrook Hospital turns to • Describe the relational database model electronic medical records, p. 116 and how it used and accessed • Text, IT’s About Business 4.3 Data • Explain the nature of a data warehouse, its warehousing at the Hudson’s Bay advantages and disadvantages and its role Company, p.127 in data mining • Text, IT’s About Business 4.4 • Examine how data governance is Knowledge Management Transforms facilitated by master data management CNA, p. 132 • Describe the knowledge management system cycle and discuss types of • BestPay Inc. (moodle) knowledge • ABM Inc. (moodle) Reminder: Do Quiz 3 before class Session 5 – February 6 READ Technology Guides 1 and 2 Managing Computer Hardware and Software Practice Questions: Learning Objectives: • Text, Example TG1.2, p. 367 • Define the main hardware and software • Text, Example TG1.4, p. 369 components of an information system and • Text, Example TG2.2, p. 396 explain how they are used • Text, Example TG2.3, p. 400 5 • Explain the characteristics of different types of information systems storage • BLOSS (moodle) • Discuss the computer hierarchy and • Great West Canadian Bank (moodle) explain its impact on IT usage • Explain the differences between system Reminder: Do Quiz 4 before class software and application software with examples and describe how the software is used • Analyze strategic issues related to hardware and software • Discuss the different types of open systems February 13 – no class Session 6 – Friday February 15; 7 pm DO Practice midterm exam #1 and read Midterm #1 (Covering Sessions 1 to 5 the study tips inclusive) REVIEW If you have a conflict with this exam time, it is your responsibility to contact your course director at least two weeks prior to the midterm date, or sooner if you know. February 20 – no class - reading week Session 7 - February 27 READ Chapter 5 and Technology SAP class #2, computer lab (room TBA) Guide 4 Network Infrastructure, The Internet and Practice Questions: Network Applications • Text, IT’s About Business 5.1, Centre Learning Objectives: for addiction and mental health • Explain the telecommunications and portal, p. 146 network technologies that comprise a • Text, IT’s About Business 5.2, telecommunications system and that Starting a restaurant with the help of support the Internet a few friends, p. 151 • Discuss the origins and potential future of • Text, Closing case. Filemobile the Internet • Text, IT’s About Business 5.5, E- • Examine the benefits and risks of the learning real state at UBC, p. 163 Internet and world wide web (www) • Discuss the main applications of network • Internal audit team (moodle) technologies in businesses for the purposes of discovery, communication and Reminder: Do Quiz 5 before class collaboration • Analyze the impact of Web 2.0 technologies in organizations • Assess the impact of network technologies on e-learning, distance learning
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