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Lecture

Chapter 1-MIS.docx

4 Pages
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Department
Administrative Studies
Course Code
ADMS 2511
Professor
Hila Cohen

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Description
Chapter 1: the modern organization in the global, web-based environment Information systems (IS): (also called management information systems) The planning, development, management, and use of information technology tools to help people perform all tasks related to information processing and management. Management information systems (MIS): same as above Application Portfolios: A prioritized list of existing and potential IT systems, organized by application. IT planning Planning process for new IT applications beings with Analysis of organizational strategic plan: states organizational overall mission, the goals that follow from the missions, and the steps needed to reach these goals Organizational strategic plan+ existing IT architecture= input for developing IT strategic plan IT strategic plan: A set of long-range goals that describe the IT infrastructure and identify the major IT initiatives needed to achieve the organization's goals. Must meet three objectives: 1. Must be aligned with organizations strategic plan 2. Must provide for an IT architecture that enables users, applications, and databases to be seamlessly networked and integrated 3. Must efficiently allocated IS development resources among competing projects so the projects can be completed on time and within budget and have required functionality IT steering committeeA committee, composed of a group of managers and staff representing various organizational units, set up to establish IT priorities and to ensure that the management information systems function is meeting the needs of the enterprise. IS operational plan: consists of clear set of projects so that the IS department and the functional area managers will execute in support of the IT strategic plan, consists of:  Mission  IS environment  Objectives of IS function  Constraints  The application portfolio  Resource allocation and project management 1.2 business processes and business process management Business process: A collection of related activities that produce a product or a service of value to the organization, its business partners, and/or its customers. Examples:  Customer satisfaction  Cost reduction  Cycle and fulfillment time  Quality  Product differentiation  Productivity Business process reengineering (BPR) is approach that improves effieciency and effectiveness of an organization’s business processes Negatives: can overwhelm employees , difficult, too radical Business process management (BPM): A management technique that includes methods and tools to support the design, analysis, implementation, management, and optimization of business processes. 1.3 information systems: concepts and definitions Data items: An elementary description of things, events, activities, and transactions that are recorded, classified, and stored but are not organized to convey any specific meaning. Examples: numbers, letters, figures, sounds, images, students grade in a class, the number of hours an employee worked in certain week, or the price of a ringtone Information: Data that have been organized so that they have meaning and value to the recipient. Examples: GPA coupled with students name and her GPA information, a list of ringtones sold stating the frequency of sales Knowledge: (also called intellectual capital and intellectual asset) Data and/or information that have been organized and processed to convey understanding, experience, accumulated learning, and expertise as they apply to a current problem or activity. Examples: company recruiting wants someone with 3.0, based on sales ringtone and past history company choose only to market ringtone over 30 seconds in length Information technology (IT) Architecture: A high-level map or plan of the information assets in an organization. Information technology (IT) infrastructure: The physical facilit
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