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Administrative Studies
ADMS 2600
Mark Podolsky

Managing Human ResourcesUnit 8 unitPerformance Management and the Employee Appraisal Process Managing Human Resources PowerPoint Presentation by Monica Belcourt York University and Charlie Cook The University of West Alabama Learning OutcomesAfter studying this chapter you should be able to 1Explain what performance management is 2Explain the purpose of performance appraisals and the reasons that they sometimes fail 3Describe the different sources of appraisal information 4Explain the various methods used for performance evaluation 5Outline the characteristics of an effective performance appraisal interview2010 by Nelson Education LtdunitModule 1 Performance Management Systems Managing Human Resources PowerPoint Presentation by Monica Belcourt York University and Charlie Cook The University of West Alabama2013 by Nelson Education Ltd1 Managing Human ResourcesUnit 8 Performance Appraisal ProgramsPerformance ManagementThe process of creating a work environment in which people can perform to the best of their abilitiesPerformance Appraisal A process typically performed annually by a supervisor for a subordinate designed to help employees understand their roles objectives expectations and performance success2010 by Nelson Education LtdOngoing performance feedback Specific examples Focus feedback on behaviour Try to help the employee become successfulfocus on things that employee can control Time the feedback Limit feedback to one or two things Ensure that the employee is engaged2010 by Nelson Education Ltd Legal Issues Performance ratings must be jobrelated Employees must be given a written copy of their job standards in advance of appraisals Managers who conduct the appraisal must be able to observe the behavior they are rating Supervisors must be trained to use the appraisal form correctlyAppraisals should be discussed openly with employees and counseling or corrective guidance offeredAn appeals procedure should be established to enable employees to express disagreement with the appraisal2010 by Nelson Education Ltd 2013 by Nelson Education Ltd2
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