Case Involving Interpersonal Conflict
1) Colliding visions of what EPI should be and do:
Consistent, safe, low-risk investment portfolios with moderate income vs.
aggressive, market-timing, high-risk, high-yield portfolio.
2) Dan moves between compromising and accommodating. Mike is forcing his point of view.
There is no possible way to solve the conflict unless they explore other possibilities.
3) Collaborative Conflict Solution:
Establish superordinate (common goals): EPI's long -term success.
Separate people (Mike) from the problem
Focus on interests, not position
Brainstorm ways of satisfying both their needs: assign to Mike a small fraction of EPI's
total portfolio, say 25%. Allow him to run it as aggresively as he wants as long as he
provides a minimum 10% annual ret